From complex designs
to the simplest repairs.
Custom Creations
It’s what we love to do, and what we do best.
Come in, sit down, and let’s go over what inspires you.
After our initial design consultation, a schematic model of your custom piece will be carefully created in our software program. We will then invite you back to see the progress of the digital design up on the big screen here in our shop, including a vibrant and detailed high resolution rendering of our creation.
Once we are all happy with the digital modeling, we will go ahead and print the 3D molds for reveal, final edits, and approval. Seeing and holding the 3D wax model with our clients is an integral part of our design process here at the workshop, and a very exciting stage.
After you approve the 3D model, our wonderfully skilled in-house goldsmiths take over for casting, final setting, and finishing.
Every part of the process is done here, with you, within the workshop.
We also specialize in upcycling our clients’ precious materials. In the process, together, we create and breathe new life into special pieces of the past, or pieces that maybe haven’t been out of the drawer for a while.
Come in and see us, and we’ll see what we can create together.
Repairs
We take great care in looking after each and every project that comes across our benches.
With 5 professional goldsmiths on staff with unique abilities, we can help with repairs of all kinds.
- Chain, bracelet, and earring repair
- Ring sizing and restoration
- Gem replacement and setting
- Rhodium plating
- Engraving
- Watch straps and battery replacement
- Pearl and bead restringing
- Optional rush service
Care & Cleaning
Jewellery can tarnish over time, but a professional cleaning will make it look like new again. Because our factory is on-site, we can provide the best cleaning available. At the same time, we’ll also thoroughly inspect your item for wear and tear.
HELPFUL HINTS
Diamonds are the hardest known natural substance. But, a strong blow
can cause chipping or even breakage, especially at points or edges.
Diamonds can be scratched by other diamonds, so it’s important to store all
jewellery so your items are separated from each other to avoid scratching.
Wearing your rings may cause problems over the years. Take your jewellery off
while you sleep.
When storing a watch for a long period of time, pull out the crown to
disconnect and extend the life of your battery.
In need of a quick clean for your jewellery at home?
Use a toothbrush, a little bit of baking soda, and hot water.
The baking soda is a very gentle abrasive that will help remove tarnish and dirt.
Appraisals
With decades of experience and a certified Gemologist on staff, we’ll give your jewellery the examination it requires for a fair, accurate appraisal.
NOTE
With fluctuations in the market, it’s important to have regular updates to keep your insurance coverage current, so you’re not paying too little (or too much) for your insured items.
Contact your insurance carrier with any questions regarding insurance of jewellery items.
Insurance Replacements & Quotes
If the unthinkable happens, please contact us for an appointment.
We’ll guide you through the process of replacing your lost, stolen, or damaged jewellery.
Marriage Licenses
*On hold until we occupy our new location Winter 2025*
Please call before you stop by so we can ensure you bring all the necessary documentation for the application.